These Terms govern your use of FirstRound (the "Service"), operated by FirstRound ("we," "us"). By using the Service you agree to these Terms, our Privacy Policy, and our Disclaimer. If you do not agree, do not use the Service.
1. The service
FirstRound analyzes a résumé you provide and returns estimated compatibility scores and formatting suggestions for several applicant tracking systems, and can generate a reformatted copy. Scores are estimates modeled on public information (see the Disclaimer).
2. Eligibility & accounts
You must be at least 18 (or the age of majority where you live) to use the Service. If you create an account, you are responsible for activity under it and for keeping access to your sign-in method secure. You may delete any saved report from your History, and delete your account and all associated data, at any time from your History page (or by emailing pranavongole@gmail.com).
3. Acceptable use
- Submit only your own résumé, or a résumé you are authorized to submit. Do not upload another person's personal information without their permission.
- Do not misuse the Service: no scraping, automated abuse, attempts to break access controls, reverse-engineer the scoring engine, or interfere with other users.
- Do not use the Service for anything unlawful.
4. Payments, renewals & cancellation
Some features are paid. A "One Audit" is a one-time purchase that unlocks the full report for a single résumé. The "Job-Season Pass" is a recurring subscription billed at US $29 each month that automatically renews every month until you cancel. By subscribing you authorize us (through Stripe) to charge that amount each month until you cancel. Payments are processed by Stripe; we do not store your card details.
Cancelling is as easy as signing up. You can cancel the Job-Season Pass anytime, with no fee, from History → Manage or cancel subscription (which opens the Stripe billing portal), or by emailing pranavongole@gmail.com. Cancellation stops future renewals; you keep access through the end of the period you already paid for. We will send a renewal reminder where required by law.
Refunds. Because reports are digital and delivered instantly, one-time unlocks are non-refundable once the report is revealed, and subscription periods already started are not refunded for partial months, except where a refund is required by law. If something went wrong with your purchase, contact pranavongole@gmail.com within 7 days and we'll make it right.
EU/UK consumers, right of withdrawal. If you are a consumer in the EU or UK, you normally have 14 days to withdraw from a purchase of digital services. Because we deliver the report immediately, at checkout you ask us to begin performance right away and acknowledge that you lose the 14-day withdrawal right once the report has been generated. Until that point you may withdraw for a full refund by emailing pranavongole@gmail.com.
5. Your content & our IP
Your résumé and its contents remain yours. You grant us a limited, non-exclusive license to process it solely to provide the Service to you (and, if you are signed in, to store your reports in your account). The Service itself, meaning the software, scoring engine, research, and design, is ours or our licensors' and is protected by intellectual-property laws.
6. Copyright & IP complaints
We respect intellectual-property rights. If you believe content on the Service infringes your copyright or trademark, email pranavongole@gmail.com with: a description of the work and the material you say infringes it, the URL where it appears, your contact details, a statement that you have a good-faith belief the use is unauthorized, and a statement (under penalty of perjury, for copyright notices) that you are the owner or authorized to act for them. We will review and, where appropriate, remove the material. Repeat infringers may lose access.
7. Disclaimers & no warranty
THE SERVICE AND ALL REPORTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that scores are accurate for any specific employer or that use of the Service will result in any interview, offer, or job. See the Disclaimer.
8. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost opportunities, wages, or employment. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or US $50.
9. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service or your violation of these Terms or the rights of others (including uploading someone else's data without permission).
10. Third-party names
FirstRound is independent and is not affiliated with, endorsed by, or sponsored by Greenhouse, Workday, Lever, iCIMS, Taleo, SmartRecruiters, or any other applicant tracking system. Product names and trademarks are the property of their respective owners and are used only to identify the systems FirstRound models.
11. Changes & termination
We may update these Terms; material changes will be reflected by the "last updated" date shown at the top of this page, and continued use means you accept them. We may suspend or end access for violations of these Terms.
12. Dispute resolution; arbitration & class-action waiver
PLEASE READ: THIS AFFECTS HOW DISPUTES ARE RESOLVED. First, give us a chance to fix it: email pranavongole@gmail.com describing the dispute, and we'll try to resolve it informally within 30 days. If we can't, you and we agree that any dispute will be resolved by binding individual arbitration, not in court, and that each of us waives any right to a jury trial or to participate in a class action. You may bring a qualifying claim in small-claims court instead. Opt-out: you can reject this arbitration agreement by emailing pranavongole@gmail.com within 30 days of first accepting these Terms; opting out doesn't affect the rest of the Terms. This clause doesn't apply where prohibited by law.
13. General
- Severability. If any provision is found unenforceable, the rest of these Terms stay in effect.
- Entire agreement. These Terms, the Privacy Policy, and the Disclaimer are the entire agreement between us and replace any prior statements; you don't rely on any promise not written here.
- Assignment. We may assign these Terms to a successor (e.g. in a merger or sale of assets); you may not assign them without our consent.
- Waiver. If we don't enforce a provision, that isn't a waiver of our right to enforce it later.
- Survival. Sections 5 to 10, 12, and 13 survive termination of your account or these Terms.
- Force majeure. We aren't liable for delays or failures caused by events beyond our reasonable control, including outages of our hosting, database, or payment providers.
14. Governing law & contact
These Terms are governed by the laws of the jurisdiction in which the operator is established, without regard to conflict-of-laws rules. Questions or notices: pranavongole@gmail.com.